Fresh Graduates International Account Advisor - Raya Holding Group


Employer Raya Holding Group

Job Title International Account Advisor

Languages Excellent Command of English is a must

Country Egypt

Job Category Call Center, Customer Service

Job Type Temporary

Description Handles customer inquiries from beginning of the inquiry to its closing —Resolves customer complaints & problems aiming for customer satisfaction —Optimizes customer contact opportunities - Adhere to the call script - Adhere to the communication process - Achieve quality communicated targets —Completes necessary project operation documentation —Alerts the Team Leader on issues or concerns that require escalation —Maintains confidentiality of customer data —Adheres to Company policies & procedures —Carries responsibility for meeting communicated targets —Participates in individual & team training/meetings to bring knowledge up-to-date —Adheres to work schedule and accommodates business requests (including flexible locations & working hours) —Performs other related duties


Qualifications Interpersonal Level: Communication skills Flexibility Customer service-orientation Results orientation Focus on quality Problem Solving: Skills to identify end-user problems & root cause Ability to act as necessary (solve or escalate)

Gender Male

Experience 0 – New Graduate Years.

Salary (L.E.) 500 - 2500

Comments Please write DQV in the subject of the email
Job Contact Info. recruitment_rcc@rayacorp.com